How do you innovate for customers?

This week brought Apple’s annual Worldwide Developer Conference, or WWDC. While Apple holds many events for the consumer (think their iPhone and iPad launch events held every year), this is one aimed at the people who build software and applications for their ecosystem, Mac OS X (for Apple desktops) and iOS (for the aforementioned iPhones… Read more »

Shall there be only one…permit?

Last week in Miami, the Commercial Operations Advisory Committee, or COAC, put forth a series of recommendations to Customs and Border Protection.  COAC meets quarterly and is comprised of members of the trade representing importers, exporters, trade associations, Customs brokers and others.  Members of the Committee are appointed to two-year terms. The present construct of… Read more »

Net neutrality and why it's important.

Net neutrality is the concept that all traffic that moves on the internet does so without impediment or priority based on financial advantage or incentive. President Obama campaigned as a proponent of net neutrality and understands fully why it is important. WHAT IS NET NEUTRALITY? Over time, though, the concept of net neutrality has been… Read more »

What's all the noise about Customs broker permits?

At the NCBFAA Annual Conference in Summerlin, NV, one of the major points of discussion was the future of Customs broker licensing requirements in 19 CFR 111 as CBP moves forward with ACE and entry processing evolves. The regulations today require that a company acting as a Customs broker have a corporate license holder to… Read more »

Five things to know about the meta on your website.

Humans look at websites and read words and pictures.  Search engines index websites based on text, although Google is cataloging and capturing data that helps them analyze the content of pictures as well. (Side note: If you want to see something cool, if you’ve ever used Google Images to find a picture of something on… Read more »

Google Analytics is the most important thing your site should have.

Google Analytics, when properly installed, is the best way for companies to measure traffic to their sites, the sources of that traffic and the behavior of visitors on their site. Google Analytics operates by inserting a string of code into a site, for instance: <script type=”text/javascript”> var _gaq = _gaq || []; _gaq.push([‘_setAccount’, ‘UA-XXXXXXXX-1’]); _gaq.push([‘_trackPageview’]);… Read more »

Long gap between posts: Not going to happen again.

There’s a technology phrase called “dog fooding”, which implies that a technology company and its employees will use a product that they are creating or building, just to make sure that the program or experience they’re designing is one that their employees would want to use themselves. While I’ve been busy doing things for a… Read more »

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